12-Month Limited Warranty

01 · Overview

A straightforward manufacturer warranty.

LAYBIRD warrants the eligible products listed below against verified defects in materials and workmanship under normal household use for 12 months from the original purchase date.

This Limited Warranty applies only to new products purchased directly from laybirdcoffee.com by the original purchaser. Orders placed before this policy was published remain eligible if they are still within the 12-month coverage period and meet the terms below.

02 · Eligible products

Core tools and eligible bundle components.

03 · What is covered

Defects attributable to materials or workmanship.

Coverage may include a verified manufacturing defect affecting normal intended operation, such as:

• Electronic, display or sensing faults in MagAttach that are not caused by impact, liquid or overload.
• Manufacturing faults in TriPress pressure, return, leveling or structural components.
• Manufacturing faults in TriSpin rotation, depth-adjustment or structural components.
• Missing or defective eligible components that cannot be resolved through normal setup guidance.

Every claim is assessed from the information provided and, where needed, remote troubleshooting or product inspection. A problem must be verified as a covered defect before a warranty remedy is approved.

04 · What is not covered

Damage or change outside normal intended use.

• Accidental damage, drops, impact, crushing, liquid ingress, overloading, misuse or abuse.
• Normal wear and tear, cosmetic marks, dents, scratches, discoloration or finish changes.
• Improper cleaning, storage, charging, care or use outside published instructions and specifications.
• Unauthorized disassembly, alteration, modification or repair.
• Loss, theft, or damage that cannot be reasonably verified as a manufacturing defect.

05 · How to make a claim

Contact us within the 12-month period.

1. 1
   Email support

   Write to hello@laybirdcoffee.com.

2. 2
   Include the details

   Provide your order number, product name, a clear description, and relevant photos or video.

3. 3
   Follow the review steps

   We may ask you to complete reasonable troubleshooting or provide additional evidence.

Do not send a product back before receiving written return instructions from LAYBIRD.

06 · How we resolve a claim

Practical support based on the verified issue.

If a covered defect is confirmed, LAYBIRD will determine an appropriate remedy, which may include technical guidance, a replacement component, repair, or replacement of the affected product. A refund may be provided where required by applicable law.

For an approved covered defect, LAYBIRD will cover the reasonable cost of sending an approved replacement part or replacement product. If a physical return is required, we will confirm the method, return address and shipping responsibility in writing before you send anything.

Available remedies may vary by product, destination, inventory and the nature of the verified defect.

07 · Important terms

Clear records help protect your purchase.

• No product registration is required. Keep your laybirdcoffee.com order confirmation as proof of purchase.
• This warranty does not replace rights that cannot be excluded or limited under applicable consumer law.
• Credit-card extended-warranty benefits are provided and decided solely by the card issuer. LAYBIRD does not determine eligibility or guarantee approval, but this page and your order confirmation may help document the original manufacturer warranty period.
• LAYBIRD is the warrantor under this Limited Warranty. Warranty support: hello@laybirdcoffee.com.

Effective August 25, 2026